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Practices vote in support of One Care

22 June 2016

We are delighted to announce that a significant majority of practices, over 90%, voted in favour of One Care becoming the GP consortium for Bristol, North Somerset and South Gloucestershire at yesterday’s general meeting. Practices confirmed

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Key benefits

Web based access Web based access

Seven-day access Seven-day access

Channel shift Channel shift

Process improvement Process improvement

Telephone access Telephone access

Patient & staff engagement Patient & staff engagement

Self care information Self care information

Service access Service access

Shared patient record Shared patient record

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Web based access

Patients from a number of practices can now consult with their surgery through their practice websites, and can receive advice from clinicians without having to leave their home. Patients will also have access to a wealth of self-help and pharmacist information.

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Seven-day access

Patients can now be seen at the weekend if the doctor feels that it is necessary, to potentially avoid a stay in hospital or to support an early discharge.

In the near future, patients can be seen for more routine procedures in our nurse-led clinics.

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urgent access

Channel shift

One Care is exploring ways to better match patients to the most appropriate person for their condition.

This could be a pharmacist, a nurse practitioner or another member of staff in the practice, and will save time for both patients and staff alike.

urgent access

Process improvement

One Care is working with practices to improve the way they operate and deal with their administration.

More timely and efficient working will save time for patients and staff, reduce errors and lower the risk of duplication.

urgent access

Telephone access

One Care is working with practices to make sure that phone calls are answered efficiently and by the right person. The work of One Care will help practices manage busy periods to ensure the best outcomes for their patients.

urgent access

Patient and staff engagement

One Care listens to the patients and staff of its member practices, and welcomes all feedback and comments.

Input from patients and staff alike helps to shape the work that we do, now and in the future, to be able to offer the right care all the time, every time.

urgent access

Self-care information

Patients will have access to comprehensive self-care information to help manage their healthcare needs, and may be able to treat their condition without having to contact their practice.

urgent access

Service access

Thanks to One Care, patients can trust that their practice will be the ‘first port of call’ for advice and treatment, but can be easily directed to other community services when needed.

This is to help reduce unnecessary visits to Emergency Departments.

urgent access

Shared patient record

As part of One Care’s ambition to provide innovative and responsive 24/7 primary care, information is to be shared across a number of local healthcare providers.

Staff will have access to the relevant information they need to ensure patients always receive the best care.

Information for practices

Information for practices

More information for GP practices in BNSSG about becoming a member of One Care Consortium, as well as relevant information for our current member practices. Read more >

Information for patients

Information for patients

One Care is committed to working with patients to help them understand the benefits of the services available and help them make more informed choice about where to go for their healthcare. Read more > 

Who is One Care?

one care

A number of GP practices in Bristol, North Somerset and South Gloucestershire have come together to form One Care Consortium. BrisDoc, the local Out of Hours (OOH) service, and GP Care, a provider of services to NHS patients in the area, are also members of the Consortium. Read more >

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